Sean P was our salesperson and he was wonderful. He had the vehicle brought in the mx bay,as it was raining outside,and went over the car with us and explained any ?'s we had,and had a final detail done. After the sale he took his time to show us old folks how the IT technology works on the dash and answered our questions. He was patient listening to our ?"s and was very knowledgeable.
We own a 2019 Acura RDX. Crown is, quite simply, the best around... why? The car is sharp looking and drives like a dream. It was reasonably priced. The buying experience was comfortable and we were treated with respect. We never felt like we were getting screwed. Recently we had brake problems, and the service department brought us out a loaner (another like new rdx) and most of the repairs were still under warranty. I live on the Far East side and will drive happily to the west side to buy my next Acura! That’s why.
Good service but high price
Easy experience and the team was flexible in meeting my needs. Would recommend!
Great experiences here, not just with buying my vehicle, but servicing it. Just last week they were able to squeeze me in last minute, gave me a loaner overnight, and then didn't even charge me for the repairs. Everyone I've dealt with here has been great.
I gave 5 star because the staff and Sean are 5 star. Knowledgeable, polite and very personable. Quick and timely service.Thank you, Crown AccuraJohn Ondick
Overall experience: professional, courtesy intense, thorough knowledge, efficient, punctual. Main man was M. Dodok.
My experiences with Crown Acura have always been positive. They began with the service department for work on my old MDX. My latest was with the Sales department, lead by a salesman named Matthew.The dealership is comfortable and well-appointed and the staff is curteous, knowledgeable and efficient. The communication is staight-forward, your options are well presented, and the sales process is fast, but you are not at all rushed. Matthew is a top notch instructor and sales person when it comes to questions and tutorials about your new vehicle's features. He made sure that I had his cell number ...
I stopped up at Crown Acura a few weeks ago to meet with Vince. This was my first time visiting a Acura dealership and Vince made this transition very smooth and easy for me. I ended up buying the 2020 Acura TLX and couldn't be happier with my decision. Vince was wonderful to work with and I highly recommend him to anyone in the market. He went above and beyond to make sure I had a great experience. The whole team there was very accommodating and I'll 100% be back in the future.
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