Customer Testimonials

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Google Jan 18, 2018
 

Bought a used Acura RDX from Mattew Dodok. What a great experience. Easy process and great customer service! Love the car! Quality and luxury at an affordable price. HIGHLY recommend this dealership and Matt.

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Google Jan 18, 2018
 

Matthew Dodock has been such a wonderful help during my search for a new vehicle. I decided to hold off on my purchase for personal reasons, but the best part is that Matthew did not take offense to that. He was never in it for the money. When I first worked with him, he gave me his cell number AND his email, and told me to contact him at any hour with any question, and I was completely skeptical. However, I did have questions late at night that he answered. Originally I was in the market for the MDX (beautiful if you have not driven one yet) and we actually found that a TLX would be more practical for where I am at in my life. I still speak with Matthew today because we actually cultivated a friendship during my period of working with him to find a new vehicle. He has such a great heart, and loves to genuinely help people find the vehicle that is right for them in every aspect. He does not pressure you into a sale, which is the most annoying aspect of car shopping, especially being a woman. I felt comfortable from the jump with Matthew, and any friend in the Cleveland area who has spoken to me about interest in Acura I have screamed from the Heavens that they go work with Matthew. He's a great person, knows his facts, and if he does not have the answer, he will make sure he gets it for you!

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Google Jan 17, 2018
 

Very clean, nice amenities, staff was friendly. Had my Mini Cooper serviced, would appreciate if a mechanic came and explained everything they did and what they saw

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Google Jan 15, 2018
 

Bought a truck from Matthew Dodok and by far this was the most amazing purchase because of his knowledge of the vehicle and his great job. Completely satisfied and will definitely reach out to him on our next purchase.

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Google Jan 2, 2018
 

Good customer service. New waiting facilities (reportedly with cookies though none to be found on my visit; generic office coffee present though). Car was washed after service. WiFi. Dealer does not do any body work.

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Google Dec 22, 2017
 

Took care of my car promptly, courteously.... Great Job guys!

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Google Dec 18, 2017
 

I've been going here for years to get parts for my Acuras. Rick the parts manager has always been great help in finding anything I've needed. Highly recommend them.

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Google Dec 14, 2017
 
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Google Dec 13, 2017
 
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Google Dec 12, 2017
 

My husband and I recently purchased our third Acura. This is the first time working with Crown Acura and have been extremely satisified with their top notch customer service. Matt Dodok was our sales consultant , he was very helpful in making our purchase go smoothly. We will be back when ready to start the buying process for another Acura.

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