This is the 3rd car we have bought from them. They always make a fair deal and everyone is great to deal with. Highly recommend checking them out.
Would recommend the quick service. Very professional staff. Convenient location by I480.
Attentive service and a fair price without pushy tactics or nauseating pressure to buy add-ons. See Matthew Dodock at Crown Acura. He will ask the right questions, show you solid solutions and provide insight on those options in ways that you as a consumer may not have ever considered on your own. I️ freely admit that I️ generally hate even the idea of car or furniture shopping. You walk onto the lot or through the door and immediately the “salesman” descends on you - here we go... However, Matthew energetically, respectfully and enthusiastically made our car buying experience an A+ positive one. With internet research/pricing at a car buyer’s fingertips, the car buying experience has changed. Dealers must now sell the SERVICE of purchasing a new car and a GOOD dealer has well trained personnel that do just that. If you aren’t finding that level of service when you are looking for a new car then give Matthew a shot. It was a refreshing change.
I come from the East Side of Cleveland and drive right past Acura of Bedford (Bedford - multiple experences of embarrassingly unprofessional treatment) and gladly drive an extra 15 min. This place is kind, courteous, professional and first class. I called both to schedule service Crown Acura offered me a next-day appointment or an appointment a few days later with a loner. They offered to wash my car and vacuum it out it was such a pleasant experience I would highly recommend Crown Acura if you're in the Cleveland area, Bedford on the other hand offered me an appointment a week out and said sorry we don't give loaners for this service. In the end I didn't end up needing one anyway but Crown Acura is top-notch and what you would expect in a luxury auto dealer.
I love my Acura and I am always treated well.
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